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Delivery Policy

Digital Delivery Policy

MicrowinKey supplies digital software products. No physical item is shipped. Order and product-key information is provided electronically using the contact details supplied during checkout and, where available, through the customer account or order page.

Before Ordering

Please confirm the product edition, operating system, device compatibility, and any 32-bit or 64-bit requirements shown on the product page before placing an order.

If Delivery Information Is Missing

Check the email address used at checkout and your spam or junk folder. If you have not received your order information or believe the delivery details are incorrect, contact us and include your order number, the email address used for the order, and the product name.

Delivery Support

Do not send passwords or complete payment-card details.

Website Operator

INTERNATIONAL TRADE LIMITED
FLAT/RM S103, 2/F, THE CAPITAL
61-65 CHATHAM ROAD SOUTH
TSIM SHA TSUI, KL, HONG KONG