Terms of Service
Terms of Service
Last updated: July 31, 2026
These Terms of Service apply to your access to and use of MicrowinKey.com, including any purchase of digital products, license keys, download links, account-based products, support services, and related content offered through this website.
In these Terms, "MicrowinKey", "we", "us", and "our" refer to INTERNATIONAL TRADE LIMITED. "Customer", "you", and "your" refer to any visitor, account holder, or purchaser using our website.
1. Acceptance of Terms
By accessing our website, creating an account, placing an order, or using any product or service purchased from us, you agree to these Terms of Service, our Privacy Policy, Refund Policy, Delivery Policy, and any product-specific instructions displayed on the product page or checkout page.
If you do not agree with these Terms, you should not use this website or place an order.
2. Products and Services
MicrowinKey sells digital products, which may include software license keys, download instructions, digital activation information, account-based access, templates, subscriptions, and related support materials.
Product descriptions, compatibility information, license duration, supported devices, region restrictions, language availability, and delivery method are shown on the relevant product page. You are responsible for checking that the product is suitable for your device, region, operating system, and intended use before purchase.
All trademarks, product names, software names, and logos belong to their respective owners. We are not affiliated with any trademark owner unless explicitly stated in writing.
3. Customer Account
You may create an account to access order history and delivery information. You are responsible for maintaining the confidentiality of your account login details and for all activity under your account.
You agree to provide accurate billing and contact information. An incorrect email address, an unavailable inbox, or a spam filter may delay delivery and support.
4. Order Process and Contract Formation
When you place an order, you submit an offer to purchase the selected product. We may accept or reject the order, including where payment fails, fraud checks fail, product information is incorrect, stock is unavailable, or additional verification is required.
An order confirmation email confirms that we have received your order. The contract is formed when we accept payment and provide the digital product or delivery information by email or through the customer account or order page.
5. Prices and Payment
MicrowinKey currently accepts PayPal and eligible credit or debit card payments processed by Stripe. Stripe Link and other Stripe-supported local or express payment options may be available only when they are actually displayed at checkout for the customer's device, country, and account.
Only the payment methods shown on the checkout page at the time of purchase are available for that order. We do not promise Apple Pay, Google Pay, cryptocurrency, or any other payment method when it is not displayed and available at checkout.
The final price, currency, taxes, and any applicable charges are displayed before the order is submitted. Your bank, card issuer, PayPal, or Stripe may charge currency-conversion or transaction fees under its own terms. We are not responsible for third-party fees.
6. Digital Delivery
Order confirmations, digital activation keys, and related delivery information are delivered only to the email address entered at checkout and, where available, through the customer account or order page. No physical item is shipped unless a product page clearly states otherwise.
MicrowinKey does not deliver product keys through WhatsApp, Telegram, Instagram, direct messages, or other social messaging platforms. Phone and WhatsApp may be used for customer support, but they are not product-delivery channels.
Delivery is normally processed after successful payment, but manual review, fraud checks, payment confirmation, or support handling may occasionally delay delivery. Please read our Delivery Policy for more detail.
7. License and Use Rights
After full payment, you receive the usage rights described on the product page, license certificate, delivery email, or product documentation. Unless otherwise stated, digital products are provided for use by the purchaser only and may not be resold, shared, rented, sublicensed, publicly distributed, or transferred in violation of the applicable license terms.
You are responsible for complying with the software publisher's license terms, usage restrictions, activation rules, device limits, region restrictions, and account policies.
8. Customer Responsibilities
You agree not to:
- provide false billing, identity, or contact information;
- use products in violation of license terms or applicable law;
- attempt chargebacks after receiving a valid product without first contacting support;
- resell, distribute, or share digital products unless the product terms allow it;
- abuse support, threaten staff, or use fraudulent payment methods.
We may suspend support, cancel orders, refuse future sales, or take other reasonable action if we detect fraud, misuse, chargeback abuse, or violation of these Terms.
9. Support
We provide reasonable support for order delivery, product access, and basic activation or usage guidance. Support availability and response times may vary by time zone, order volume, and product complexity.
We do not guarantee that every third-party software issue, device configuration issue, operating system issue, or customer environment issue can be resolved by us.
10. Refunds and Replacements
A genuine wrong-product purchase made by mistake may be refunded when the customer contacts us within the period stated in our Refund and Replacement Policy and provides the information needed to verify the request.
If the product delivered is the product the customer intended to purchase and the digital activation key has already been delivered, the order is not eligible for a change-of-mind refund merely because the customer no longer wants or needs it.
If a supplied key does not activate on a compatible device using the correct edition, we will provide reasonable troubleshooting assistance and, when the issue is attributable to the key, a replacement at no additional charge. For an eligible order, support and replacement will continue as necessary to resolve the original activation issue.
Refund review, processing, and payment-provider timelines are stated in our Refund and Replacement Policy. Nothing in these Terms excludes any mandatory consumer rights or remedies available under applicable law.
11. Intellectual Property
All website content, layout, text, graphics, design elements, and original materials created by MicrowinKey are owned by us or licensed to us. You may not copy, reproduce, scrape, modify, or commercially exploit our website content without permission.
Third-party product names, trademarks, logos, software images, and brand references remain the property of their respective owners.
12. Limitation of Liability
To the maximum extent permitted by law, MicrowinKey is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profit, loss of business, device configuration issues, software incompatibility, or third-party service interruptions.
Our total liability for any order is limited to the amount you paid for the affected product, unless applicable law requires otherwise.
13. Changes to These Terms
We may update these Terms from time to time. Updated terms will be posted on this page with a new "Last updated" date. Continued use of the website after changes are posted means you accept the updated Terms.
14. Contact
If you have questions about these Terms, contact us:
INTERNATIONAL TRADE LIMITEDFLAT/RM S103, 2/F, THE CAPITAL
61-65 CHATHAM ROAD SOUTH
TSIM SHA TSUI, KL, HONG KONG
- Email: Lion19920229@gmail.com
- Phone: +86 136 9012 5493
- WhatsApp support: +86 136 9012 5493