Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains how MicrowinKey.com collects, uses, stores, and protects personal information when you visit our website, create an account, place an order, contact support, or use our services.

"MicrowinKey", "we", "us", and "our" refer to INTERNATIONAL TRADE LIMITED.

1. Information We Collect

We may collect the following information:

account information, such as name, username, email address, and password credentials;
order information, such as billing details, purchased products, order history, delivery status, and support notes;
contact information, such as email address, phone number, WhatsApp number, and message content;
payment-related information handled by payment processors, such as PayPal, Stripe, card networks, wallet providers, or cryptocurrency payment gateways;
technical information, such as IP address, browser type, device information, operating system, referral URL, pages viewed, and cookies;
fraud prevention information, such as transaction risk signals, login records, and security logs.

We do not intentionally collect sensitive personal information unless required for fraud prevention, payment verification, legal compliance, or customer support.

2. How We Use Information

We use personal information to:

process orders and deliver digital products;
create and manage customer accounts;
provide customer support and respond to inquiries;
send order confirmations, delivery emails, invoices, account notices, and password reset emails;
prevent fraud, unauthorized transactions, chargeback abuse, and website misuse;
improve website performance, product pages, checkout flow, and customer experience;
comply with legal, tax, accounting, and payment processor requirements.

3. Payment Information

Payments are processed by third-party payment providers such as PayPal, Stripe, wallet providers, cryptocurrency gateways, or other checkout providers displayed on the checkout page.

We do not store full card numbers or full payment credentials on our website. Payment providers may process your payment data according to their own privacy policies and legal obligations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember cart and login sessions, improve security, analyze website usage, and support checkout functions.

Some cookies are necessary for the website to function. Optional analytics or marketing cookies may be used only where enabled and allowed by applicable law.

You can control cookies through your browser settings. Disabling cookies may affect login, cart, checkout, and account features.

5. Comments, Reviews, and User Content

If reviews, comments, or customer-submitted content are enabled, we may collect the information shown in the submission form, plus technical data such as IP address and browser information for spam prevention and security.

Do not upload or submit content that includes unnecessary personal information, sensitive data, or location metadata.

6. Sharing Information

We may share information with trusted service providers when necessary to operate our business, including:

payment processors;
hosting providers;
email delivery providers;
fraud prevention and security services;
analytics providers;
customer support tools;
legal, tax, or compliance advisers where required.

We do not sell customer personal information.

7. International Transfers

Because our website, payment processors, hosting providers, and support tools may operate in different countries, your information may be processed outside your country of residence. We take reasonable steps to protect personal information according to applicable privacy laws.

8. Data Retention

We keep personal information only as long as reasonably necessary for order records, account management, customer support, fraud prevention, tax, legal, and accounting purposes.

Order and transaction records may be retained for the period required by applicable law or payment processor requirements.

9. Your Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, export, or objection to certain processing of your personal information.

To make a privacy request, contact us using the details below. We may need to verify your identity before processing the request.

10. Security

We use reasonable technical and organizational measures to protect personal information. However, no website, payment system, email system, or internet transmission is completely secure. You are responsible for keeping your account password safe.

11. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate action.

12. Third-Party Links

Our website may contain links to software publishers, payment providers, social media platforms, help resources, or other third-party websites. We are not responsible for the privacy practices or content of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new "Last updated" date.

14. Contact

INTERNATIONAL TRADE LIMITED
FLAT/RM S103, 2/F, THE CAPITAL
61-65 CHATHAM ROAD SOUTH
TSIM SHA TSUI, KL, HONG KONG

Please describe your request clearly and provide enough information for us to identify the relevant account or order. Do not send passwords or full payment-card details.